Истории, которые помогают говорить правду в лицо

1 Июл 2014 статья

В жизни часто бывают ситуации, когда мы не можем что-то сказать человеку напрямую, в лоб. По крайней мере с разбега. Нам нужно подготовить его для адекватного восприятия сообщения (особенно, если оно не лицеприятно). В такие моменты мы часто прибегаем в историям из жизни (помните: «Был у меня как-то один случай…»?). Мы передаем с помощью этих историй какие-то идеи, пытаемся что-то донести до человека.

Хочу показать на примере, как работают истории в таких ситуациях. Здесь и сюжет, и идентификация с персонажем, и другие фишки можно увидеть.

Прочитайте письмо Mike Rowe, ведущего передачи «Грязная работенка» на Discovery своему фанату. Ниже я приведу краткий пересказ на русском.

Mike Rowe from Dirty Jobs is an awesome guy. He can build or fix anything, he’s very entertaining, and has a great sense of humor. Mike also tells it like it is and gives great advice to others. A fan wrote him and asked him for some career advice:

Hey Mike!

I’ve spent this last year trying to figure out the right career for myself and I still can’t figure out what to do. I have always been a hands on kind of guy and a go-getter. I could never be an office worker. I need change, excitement, and adventure in my life, but where the pay is steady. I grew up in construction and my first job was a restoration project. I love everything outdoors. I play music for extra money. I like trying pretty much everything, but get bored very easily. I want a career that will always keep me happy, but can allow me to have a family and get some time to travel. I figure if anyone knows jobs its you so I was wondering your thoughts on this if you ever get the time! Thank you!

-Parker Hall
And here’s the reply…

Hi Parker

My first thought is that you should learn to weld and move to North Dakota. The opportunities are enormous, and as a “hands-on go-getter,” you’re qualified for the work. But after reading your post a second time, it occurs to me that your qualifications are not the reason you can’t find the career you want.

I had drinks last night with a woman I know. Let’s call her Claire. Claire just turned 42. She’s cute, smart, and successful. She’s frustrated though, because she can’t find a man. I listened all evening about how difficult her search has been. About how all the “good ones” were taken. About how her other friends had found their soul-mates, and how it wasn’t fair that she had not.

“Look at me,” she said. “I take care of myself. I’ve put myself out there. Why is this so hard?”
“How about that guy at the end of the bar,” I said. “He keeps looking at you.”
“Not my type.”
“Really? How do you know?”
“I just know.”
“Have you tried a dating site?” I asked.”
“Are you kidding? I would never date someone I met online!”
“Alright. How about a change of scene? Your company has offices all over – maybe try living in another city?”
“What? Leave San Francisco? Never!”
“How about the other side of town? You know, mix it up a little. Visit different places. New museums, new bars, new theaters…?”
She looked at me like I had two heads. “Why the hell would I do that?”

Here’s the thing, Parker. Claire doesn’t really want a man. She wants the “right” man. She wants a soul-mate. Specifically, a soul-mate from her zip code. She assembled this guy in her mind years ago, and now, dammit, she’s tired of waiting!!

I didn’t tell her this, because Claire has the capacity for sudden violence. But it’s true. She complains about being alone, even though her rules have more or less guaranteed she’ll stay that way. She has built a wall between herself and her goal. A wall made of conditions and expectations. Is it possible that you’ve built a similar wall?

Consider your own words. You don’t want a career – you want the “right” career. You need “excitement” and “adventure,” but not at the expense of stability. You want lots of “change” and the “freedom to travel,” but you need the certainty of “steady pay.” You talk about being “easily bored” as though boredom is out of your control. It isn’t. Boredom is a choice. Like tardiness. Or interrupting. It’s one thing to “love the outdoors,” but you take it a step further. You vow to “never” take an office job. You talk about the needs of your family, even though that family doesn’t exist. And finally, you say the career you describe must “always” make you “happy.”

These are my thoughts. You may choose to ignore them and I wouldn’t blame you – especially after being compared to a 42 year old woman who can’t find love. But since you asked…

Stop looking for the “right” career, and start looking for a job. Any job. Forget about what you like. Focus on what’s available. Get yourself hired. Show up early. Stay late. Volunteer for the scut work. Become indispensable. You can always quit later, and be no worse off than you are today. But don’t waste another year looking for a career that doesn’t exist. And most of all, stop worrying about your happiness. Happiness does not come from a job. It comes from knowing what you truly value, and behaving in a way that’s consistent with those beliefs. Many people today resent the suggestion that they’re in charge of the way the feel. But trust me, Parker. Those people are mistaken. That was a big lesson from Dirty Jobs, and I learned it several hundred times before it stuck. What you do, who you’re with, and how you feel about the world around you, is completely up to you.

Good luck -

PS. I’m serious about welding and North Dakota. Those guys are writing their own ticket.
PPS Think I should forward this to Claire?

Краткий пересказ.

Фанат пишет ведущему Майку письма с вопросом, как найти работу и построить карьеру. Много чего, мол, перепробовал, но то одно не так, то другое не подходит. В офисе не хочу, приключений хочу. Майк отвечает: "Знаешь, я вчера сидел в кафе с одной знакомой. Она постоянно в поисках мужа. Долго и безуспешно. Я ей говорю: вон парень на тебя поглядывает - он не в ее вкусе. Советую ей переехать и сменить рабочее место - не хочет. Говорю, что надо тусоваться в разных местах - опять не так. У вас с ней одинаковая проблема".

И далее идет изящный и прямолинейный вывод Майка. Ближе к концу он говорит своему собеседнику уже открыто: "You don’t want a career – you want the “right” career» и т.д. (ты не ищешь просто работу, ты ищешь "правильную"). Это было бы жестковато без всей предыстории, согласитесь. Но важнее всего, что вся история-иллюстрация с собеседницей Майка несет конкретную идею.

В конце Майк дает совет-призыв: "Focus on what’s available. Get yourself hired. Show up early. Stay late». Это, пожалуй, кульминация его ответного письма.

В общем, вы видите, в каких разных ситуациях истории помогают нам общаться. Приходите и вы учиться сторителлинг-приемам на тренинг, чтобы преобразить ваши коммуникации!